Privacy Policy - Seeed.ai (Main Platform)

1. Scope

This is the main privacy policy for the Seeed.ai platform, website, and web application. It explains how data is handled across core Seeed.ai products and services.

2. Data We May Process

• Account and authentication data needed to provide secure sign-in and account access.
• User-provided prompts, uploads, and generation inputs required to deliver requested features.
• Operational and security metadata needed to maintain reliability and prevent abuse.
• Billing and subscription metadata needed to process paid plans and credits.

3. How We Use Data

• To provide and operate image generation, editing, try-on, gallery, and related product features.
• To authenticate users, maintain sessions, and protect account integrity.
• To process subscriptions, credits, and customer support requests.
• To detect abuse, troubleshoot issues, and maintain service reliability.

4. Core Privacy Commitments

• We process data only to provide requested product functionality and platform security.
• We do not sell personal data.
• We do not use user data to train models, and we will never use user data for model training.
• User data is not shared publicly by default.

5. Sharing and Third-Party Services

We may share data with trusted service providers only when needed to deliver the service you request (for example, authentication, AI processing, cloud infrastructure, email, and payments).

We do not sell personal data to data brokers or advertisers.

6. Payments and Security

Payments are processed securely through Stripe using industry-standard security controls. Seeed.ai does not store full payment card numbers on its own servers.

We apply technical and organizational safeguards designed to protect account and platform data.

7. Data Retention

We retain data for as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention windows may vary by data type and account status.

8. User Controls and Rights

• Users can manage or delete generated images and related data from the Gallery page at any time.
• Users can contact us for account and privacy support requests.
• Users can close accounts and request additional support actions where applicable by law.

9. International Data Processing

Depending on where you use the service, data may be processed in jurisdictions different from your home country. We use appropriate safeguards for cross-border processing where required.

10. Children's Privacy

Seeed.ai is not directed to children under 13, and we do not knowingly collect personal data from children under 13.

11. Policy Changes

We may update this policy over time. Material changes will be reflected with an updated date on this page.

12. Chrome Extension Privacy

Seeed.ai also offers a Chrome extension with its own dedicated privacy policy.

For the Chrome extension, we do not gather or sell user data for unrelated tracking, advertising, or data brokerage. Extension data handling is limited to the features users request.

The full Chrome extension privacy policy is available at https://seeed.ai/chrome-extension/privacy.

13. Contact

For privacy questions, contact app@maisonmeta.io.